CHAPTER 5: Organizational Structures that support strategic Initiatives

Ethnics and security are two fundamental buildings blocks that organizations must base their businesses upon.Information technology is a relatively new functional area, having only been around 40 years.

1) Chief Information Office(CIO)
     *overseas all uses of IT and ensures the strategic allignment of IT with business goals and objectives.

2)Chief Technology Officer(CTO)
     *Responsible for ensuring the throughput,speed, accuracy,availability and reliability of IT

3)Chief Security Officer (CSO)
     *Responsible for ensuring the security of IT systems

4) Chief Privacy Officer (CPO)
     *Responsible for ensuring the ethical and legal use of information

5) Chief Knowledge Officer (CKO)
     *Responsible for collecting, maintaining and distributing the organizations knowledge.

Another new things that i learn in chapter 5 is what the gap between business personnel and IT personnel which is business personnel is a process expertise in functional areas such as marketing, accounting and sales.IT personnel is a have the technology expertise.The solution is improving communications and business personnel must seek to improve their understanding IT.

chapter 4 : measuring the success of strategic initiatives 

key performance indicator (KPI) is a measure that are tied to business drivers,metrics are detailed measures that feed KPIs and performance metrics fall into the nebulous area of business intelligence that is neither technology nor business centered but requires input from both IT and business professionals. 

EFFICIENCY : "doing the things right"

EFFECTIVENESS : "doing the right things"

Bechmarking is a process of  continuously measuring system results.Comparing those result to optimal system performance & identifying steps and procedures to improve system performance.

 6 common types of efficiency IT metrics:

  1-Throughput

  2-Speed

  3-Availability

  4-Accuracy

  5-Web traffic

  6-Response time

Enterprise Resources Planning (ERP) is a system that is used to combine all of the information or operations of a company into a single unit .Enterprise resource planning software, or ERP, doesn’t live up to its acronym. Forget about planning—it doesn’t do much of that—and forget about resource, a throwaway term. But remember the enterprise part. This is ERP’s true ambition. It attempts to integrate all departments and functions across a company onto a single computer system that can serve all those different departments’ particular needs.

That is a tall order, building a single software program that serves the needs of people in finance as well as it does the people in human resources and in the warehouse. Each of those departments typically has its own computer system optimized for the particular ways that the department does its work. But ERP combines them all together into a single, integrated software program that runs off a single database so that the various departments can more easily share information and communicate with each other.

That integrated approach can have a tremendous payback if companies install the software correctly.

Take a customer order, for example. Typically, when a customer places an order, that order begins a mostly paper-based journey from in-basket to in-basket around the company, often being keyed and rekeyed into different departments’ computer systems along the way. All that lounging around in in-baskets causes delays and lost orders, and all the keying into different computer systems invites errors. Meanwhile, no one in the company truly knows what the status of the order is at any given point because there is no way for the finance department, for example, to get into the warehouse’s computer system to see whether the item has been shipped. "You’ll have to call the warehouse" is the familiar refrain heard by frustrated customers.

ERP vanquishes the old standalone computer systems in finance, HR, manufacturing and the warehouse, and replaces them with a single unified software program divided into software modules that roughly approximate the old standalone systems. Finance, manufacturing and the warehouse all still get their own software, except now the software is linked together so that someone in finance can look into the warehouse software to see if an order has been shipped. Most vendors’ ERP software is flexible enough that you can install some modules without buying the whole package. Many companies, for example, will just install an ERP finance or HR module and leave the rest of the functions for another day.

Assalamualaikum semua!!!! bertemu lagi kita untuk chapter 2:Identfying Competitive Advantage.eee xsabar2 ana nk smbung kita punya pembelajaran lepas..hehe ye2 je..sebernanya xsbau nk berceloteh pnjg...hahaha.. okee..kali ni ana nk bercerita tntg competitive advantage means a product or service that an organization's customers place a greater value on than similar offerings from a competitor..

The Five Forces Model

Definition of 'Buying Power'

The money an investor has available to buy securities. In a margin account, the buying power is the total cash held in the brokerage account plus maximum margin available.

Also referred to as "excess equity'

For example, if you have $1,000 cash in a margin account and the maximum margin rate is 50%, then your total buying power is $2,000. For a non-margin account, the buying power is equal to the amount of cash in the account.

BUYER POWER

Buyer power is a recurrent issue in competition 

investigations. Depending on the context, it can be 

seen in either a positive or a negative light. In the 

former category, it is often argued (sometimes not 

very convincingly) that customers could use buyer 

power to resist attempts by a merged firm to increase 

prices. This memo focuses on the latter category, 

which involves the possibility that the superior 

purchasing power of large firms can distort market 

outcomes. Worries over excessive buyer power are 

closely linked to increasing concentration in a number 

of retail markets across Europe. There has been a 

concern that large retailers can act as ‘gatekeepers’ to 

scarce shelf space, allowing small suppliers only 

limited leverage in negotiations.

SUPPLIER POWER

The degree of control that the provider of a good or service exerts over a buyer. In a business context, supplier power is typically wielded by a supplier when they increase costs, reduce quality or restrict the availability of their desirable products in an effort to enhance their bargaining position.

okee...klo bercakap tentang competitive advantages,kita blh ambik cntoh sperti pizza hut vs       

Domino n apple vs samsung..klo kita blh lht skrg ni ramai customer lbih prefer kpada pizza hut because as we all know, pizza hut have many types of menu..means variety laa than domino...seperti apple dan samsung,yg mndapt customer request adlh apple krana application,design, sangt menakjubkan...

ji8,

Assalamualaikum....

bismillahhirrahmanirrahim....

First of all,thanks to my lecturer Madam Intan Liana that teach and lecture me MGT300..and because of her,now i have my own blog...bcoz before this i never have a blog..hehehe..buta IT laa katakan,,,sbb tu kene bljr IT nii...hehe..hopefully with learn MGT300, terbukak laa sket minda yg dah lama layu ni dlm bab2  IT ni..aminx3

Tuesday, 4 Disember 2012

chapter 1 : Business driven technology

what i learn and understand in chapter 1 is....jeng3..

nowdays in globalisation world IT is very important in our daily life because with IT, we can get many of advantages and benefit..like can comunicate with onter people, can't waste our time,can expand our business and get any of information that we want. The fact is IT is most important and nowdays IT only at the our finger tip..Pendek kata, IT ni sangat berguna,penting and sangat di perlukan dalam hidup seharian kita.. sebagai contoh, yg pling dekat ngn kita, facebook, twitter, e-mail n yg tgah di guna ni..blog..kenapa IT sgt  penting kerana dgn adanya internet,kerja kita menjadi mudah..seperti dpt byr bil,dpt buat urusan bank,beli barang n mcm2..semudah a,b,c n 1,2,3 kn..hehe bak kata pepatah lah...tp kena bljr la guna IT..

According this chapter we can know what the IT's impact on business operations like reducing costs, improving productivity and generating growth.We also can know what the Information Technology Basics have a two.First one is Information Technology (IT) and Management Information Systems (MIS). IT is a field concerned with the use of technology in managing and processing information and the MIS is a business function just a marketing,finance,operation and human resources

..wah2..ber"orang" puntish plk aku arini..hahaha dah makin celik IT lah katakan..dah nama pun bljr IT..so nak search n using IT mestilah kene pandai bahasa org putish knn...haha berlagak..okee laa.. meh ana explain ye mksud IT n MIS..IT ni adalah menukar info daripada data kpd information dgn mggunakn software ex-microsoft.. and MIS pula application information of technology, menjaga kita punya technology and information dan data of company, for sure ianya  x akan dan xmungkin blh di hack dan sekiranya terjadi sebarang kesilpan ataupun kesalahan, ianya mempunyai backup data.

okey..What the important elementsof MIS is first Data,Information and business intelligent, second IT resources and IT cultures.How we can IT Resources??There are three key resources which is PEOPLE,INFORMATION an INFORMATION TECHNOLOGY.Last but not least, ana nk bgthu sal organizational information cultures ada 3..pertama is information-functional Cultures,information-sharing culture,information-inquiring culture and information-discovery culture..

okee la...cukupla kita bersiaran kt sini dulu tuk hrini yea. sampai ketemu lg in next chapter..